PLC Hardware - Customer Service

Shipping

Shipping Date:

In-stock products: Same day shipping Mon. through Fri. by 6:00 pm EST
Pre-order products: Shipping date is specified in the Product Details page

Carriers:

US Orders: FedEx, UPS
International Orders: FedEx, UPS, Express Mail International

* Blind Shipping is available for approved customer accounts
* Orders can be picked up at our Owings Mills location

Payment

Payment Methods:

Credit Cards: Visa; MasterCard; American Express; Discover
Prepayment: Wire Transfer; Cashier's Check; Company Check; Other
PayPal
COD: Cashier's check; Company Check, Personal Check

* Sales Tax is added based on the delivery location, unless a valid tax exemption is on file
* PLCH Purchasing Account is required to establish a payment method other than Credit Cards

Warranty & Returns

Warranty:

1 Year PLCH Replacement Warranty: All products sold by PLCH
Advanced Replacement: Subject to product availability, for select accounts
Manufacturers' Warranties and Support DO NOT apply

Product Returns:

Return Authorization is required for all Product Returns
Return of Working Products is subject to PLCH approval and 15% restocking fee

* Warranty and Returns are subject to the PLCH Policies and Terms
* Product must be returned in the same condition in which it was delivered to customer

Secure Online Services

My Account: